panas777 Privacy Policy

1. Introduction

panas777 ("we", "us", "the Platform") operates the online gaming and sportsbook platform at panas777.lat. We are committed to protecting the privacy of every person who registers an account, visits the Platform, or otherwise interacts with our services ("you", "the Player", "the User").

This Privacy Policy describes the personal data panas777 collects, the lawful bases on which we process that data, how it is used, how long it is retained, who it may be shared with, and what rights you have in relation to your personal information. It is to be read alongside the panas777 Terms & Conditions.

By registering a panas777 account or using the Platform's services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform and do not register an account.

2. Data Controller

For the purposes of applicable data protection legislation, panas777 is the data controller in respect of personal data collected through the Platform. Our data protection contact can be reached via the details provided in Section 16 of this Privacy Policy.

Where panas777 engages third-party service providers to process data on our behalf — such as payment processors, KYC verification providers, and cloud infrastructure operators — those parties act as data processors subject to panas777's instructions and are bound by appropriate data processing agreements.

3. Personal Data We Collect

panas777 collects the following categories of personal data from Players, depending on the nature of your interaction with the Platform:

4. How We Collect Personal Data

panas777 collects personal data through the following methods:

• Direct collection: Data you provide when registering a panas777 account, completing KYC verification, making deposits or withdrawals, using the live chat support, or responding to surveys and promotions.
• Automated collection: Technical data collected automatically when you access the Platform — including through cookies, server logs, and device fingerprinting — which helps panas777 maintain security, detect fraud, and improve platform performance.
• Third-party sources: Identity and address verification data from KYC service providers; payment confirmation data from payment processors including Touch n Go eWallet, Boost, FPX gateways, and Malaysian banks; and fraud screening data from AML compliance service providers.

5. Purpose and Legal Basis for Processing

panas777 processes personal data only where there is a lawful basis to do so. The following table sets out the primary processing purposes and their corresponding legal bases:

6. Data Sharing and Disclosure

panas777 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment processors: Touch n Go eWallet, Boost, FPX gateway operators, Maybank, CIMB, Public Bank, RHB, and other payment service providers — for the purpose of processing your transactions.
• KYC and identity verification providers: Specialist third-party providers engaged to verify your identity and age in compliance with licensing and anti-money laundering obligations.
• AML and fraud screening services: Providers engaged to detect, investigate, and prevent fraudulent activity, money laundering, and other financial crimes.
• Cloud infrastructure and hosting providers: Data centre and cloud service providers on whose infrastructure the panas777 Platform is hosted — subject to contractual data processing obligations.
• Licensing and regulatory authorities: Where required by our international gaming authority licence or applicable law, panas777 may be required to disclose certain player data to regulatory bodies, law enforcement agencies, or courts.
• Game software providers: Certain game audit and technical data (not personally identifiable) may be shared with game studios or RNG certification bodies for compliance and fairness auditing purposes.

7. International Data Transfers

As an online platform operating under an international gaming authority licence, panas777 may process or store personal data in jurisdictions outside of Malaysia. Where personal data is transferred internationally, panas777 ensures that appropriate safeguards are in place — including contractual standard clauses, adequacy decisions, or equivalent data protection mechanisms — to ensure your data receives a level of protection consistent with applicable data protection standards.

8. Data Retention

panas777 retains personal data for the following periods, unless a longer retention period is required by law or regulatory obligation:

• Account data and transaction records: Retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering recordkeeping requirements applicable to licensed gaming operators.
• KYC documentation: Retained for a minimum of five (5) years following verification, or longer if required by applicable regulatory or legal obligations.
• Communications and support records: Retained for three (3) years from the date of the most recent communication, for dispute resolution and quality assurance purposes.
• Marketing preferences and consent records: Retained for the duration of your account and for three (3) years following account closure or withdrawal of consent.
• Technical and session logs: Retained for twelve (12) months from collection for security and fraud detection purposes, then anonymised or deleted.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised.

9. Cookies and Tracking Technologies

panas777 uses cookies and similar tracking technologies on the Platform to enable core functionality, maintain session security, analyse Platform performance, and (where consent has been given) deliver personalised content and marketing communications.

9.1 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function — including authentication, session management, and security. These cannot be disabled.
• Performance and analytics cookies: Used to measure how the panas777 Platform is used, identify technical issues, and improve user experience. Data collected is aggregated and anonymised where possible.
• Marketing and personalisation cookies: Used, with your consent, to deliver promotions and content relevant to your interests and gaming activity. You may withdraw consent at any time.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core Platform features including login and transaction processing.

10. Your Data Rights

Subject to applicable law and licensing obligations, you have the following rights in relation to your personal data held by panas777:

• Right of Access: You may request a copy of the personal data panas777 holds about you.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data. You may update most account information directly through your panas777 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no legal obligation requires its retention. Note that AML and licensing obligations may require panas777 to retain certain data after account closure regardless of an erasure request.
• Right to Restrict Processing: You may request that panas777 restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to panas777, for transfer to another data controller.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, panas777 will cease sending marketing communications promptly.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the panas777 Data Protection team via the contact details in Section 16. Requests will be responded to within 30 days. Identity verification may be required before a request can be actioned.

11. Marketing Communications

panas777 may send promotional emails, SMS notifications, and in-platform messages to Players who have opted in to receive marketing communications. These may include information about new games, promotions, tournaments, and special offers.

You may opt out of marketing communications at any time by: (a) clicking the unsubscribe link in any marketing email; (b) adjusting your marketing preferences in your panas777 account settings; or (c) contacting the panas777 support team via Live Chat or at the email address listed in Section 16.

Opt-out requests for marketing communications do not affect transactional or account-related communications (such as deposit confirmations, withdrawal notifications, security alerts, or account management emails), which panas777 will continue to send as necessary to fulfil its contractual obligations.

12. Security Measures

panas777 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between the Platform and Players;
• AES-256 encryption at rest for sensitive data stored in panas777 databases;
• Multi-factor authentication controls for administrative access to systems holding personal data;
• Role-based access controls ensuring staff access only the personal data necessary for their specific function;
• Regular penetration testing and security audits by independent third-party security specialists;
• Intrusion detection systems and real-time security monitoring across all Platform infrastructure;
• Secure KYC document handling and storage in compliance with applicable data protection standards.

In the event of a personal data breach that creates a risk to your rights and freedoms, panas777 will notify affected players without undue delay and in accordance with applicable legal requirements.

13. Children's Privacy

The panas777 Platform is strictly for individuals aged 21 years or older. panas777 does not knowingly collect personal data from individuals under the minimum age. If panas777 becomes aware that personal data has been collected from a person under the minimum age, it will immediately delete such data and terminate the associated account.

If you have reason to believe that a minor has registered a panas777 account, please contact us immediately using the details in Section 16.

14. Third-Party Links and Services

The panas777 Platform may contain links to or integrations with third-party services — including game content from third-party studios, payment processors, and live dealer providers. These third parties operate their own privacy policies and panas777 bears no responsibility for their data practices. We encourage you to review the privacy policies of any third-party services you access via the Platform.

15. Amendments to This Policy

panas777 reserves the right to amend this Privacy Policy at any time to reflect changes in law, licensing requirements, or our data processing practices. Material changes will be communicated to registered Players via the email address on their panas777 account at least 14 days before the changes take effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the panas777 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

16. Contact & Complaints

For any queries, requests to exercise your data rights, or complaints regarding panas777's data practices, please contact the panas777 Data Protection team via the following channels:

• Live Chat: 24/7 via the Platform — average response time 3–5 minutes.
• Email: [email protected] — responses within 5 business days for privacy-related requests.

If you believe panas777 has failed to handle your personal data in accordance with applicable law and your concern has not been resolved satisfactorily after contacting us, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.